March 2014

Finding Your Why: Make a Decision

Finding Your Why: Make a Decision

One of my favorite authors, Jeffrey Gitomer, has a saying that I use weekly, if not almost daily, “In order to get what you want, you have to know what you want.” Have you defined what you want? What do you want and WHY? The Why, when clearly defined, is the driving force behind the […]

4 Things a Waiter Can Teach You About Customer Service

4 Things a Waiter Can Teach You About Customer Service

Expected or not, we all recognize good customer service when we experience it. At lunch with a friend, I met an impressive waiter. This blog post is dedicated to Kevin, our waiter, who gained a loyal customer and inspired a blog post (my gratitude was reflected in his tip). As business owners who want to […]

LinkedIn Mastermind

LinkedIn Mastermind

LinkedIn is the number one online platform to connect with people who are business-to-business focused. Over 60% of C-level professionals utilize LinkedIn on a regular basis and declare it as their primary online social media tool. It is important, as a business professional, to learn how to leverage LinkedIn, since statistics show that more people […]