At this roundtable, you will identify your top-of-mind challenges and search for solutions. Each month, Tommy Richardson, Director of Training and Development, will feature a new discussion topic in the areas of people, processes, leadership and general topics relevant to business owners. Build relationships and get insight on key topics that affect you and your business.
This month: Connecting and Building Rapport with Customers and Potential Customers
We will be discussing:
#1 – Matching your Customer Style
#2 – Creating Likeability
#3 – Building Trust